Refund and Returns Policy
- We hope you are happy with your purchase however we will happily refund or exchange any item purchased from Lord & Lady Equestrian should you wish to return it
- The item must be returned within 28 days in its original condition, unworn and with its original tags intact
- Refunds will be processed within 7 days and match the price of the garment at the time of purchase
- If you would like to exchange an item please email your request to info@lordandladyequestrian.com
- We recommend items are returned using a tracked delivery service
- We will only refund the cost of return delivery if goods are faulty or damaged
- Items purchased in error will be accepted as a return but we will not refund the cost of return delivery
