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Refund and Returns Policy

  • We hope you are happy with your purchase however we will happily refund or exchange any item purchased from Lord & Lady Equestrian should you wish to return it
  • The item must be returned within 28 days in its original condition, unworn and with its original tags intact
  • Refunds will be processed within 7 days and match the price of the garment at the time of purchase
  • If you would like to exchange an item please email your request to info@lordandladyequestrian.com
  • We recommend items are returned using a tracked delivery service
  • We will only refund the cost of return delivery if goods are faulty or damaged
  • Items purchased in error will be accepted as a return but we will not refund the cost of return delivery